Privacy policy

 

The dishwill online store (hereinafter referred to as "this site") has established the following "Personal Information Protection Policy" regarding the handling of personal information on its website in order to ensure that businesses using the site can do so with peace of mind.


Article 1 Definition of Corporate Information and Personal Information


On this website, we define and manage the information provided by our business partners as follows.


（1）Customer information


This refers to information such as the company name, trade name, department name, address, telephone number, payment account, contact person's name, and email address that you provide in order to use this service.


（2）personal information


This refers to customer information that can identify a specific individual (as defined in the Act on the Protection of Personal Information).


Article 2 Collection and Purpose of Use of Personal Information


Our company will use the personal information and order history collected from our business partners for the following purposes.

  • For the provision of this service, delivery of products, and payment processing

  •  

    Customer identity verification, order confirmation, and processing of changes

  • Introduction of our products and services (sending emails, direct mail, and faxes)

  •  

    Requesting surveys, opinions, and feedback, and improving our services

  •  

    Market research, creation of statistical data, and data analysis (used in a way that does not identify individuals)

  • Prevention of fraudulent use, investigation and response to violations of terms of service

  • Important and urgent communications regarding product recalls (voluntary recalls), etc.

Article 3: Responsibility for managing IDs and passwords

  • Shop IDs and passwords are the responsibility of the business owner to manage.

  •  

    Lending or transferring them to third parties is prohibited. We recommend changing your password regularly and avoiding information that is easily guessed by others.

  • We are not responsible for any damages resulting from the loss or theft of passwords.

Article 4 Security measures for personal information

To prevent the leakage, loss, or damage of customer information, our company will take the following security measures.

（1） Technical Measures

Ensuring security during data transmission using SSL (encrypted communication), implementing a system to prevent unauthorized access, and acquiring operation logs.

（2）Organizational Measures

Appointing a personal information protection officer, and conducting regular security training for employees and contractors.

（3）Physical Measures

Limiting the equipment and locations handling personal information, implementing theft prevention measures, and minimizing access privileges.


Article 5  Disclosure and Provision to Third Parties and Provision to Third Parties Located in Foreign Countries


We will not provide personal information to third parties without obtaining prior consent, except in the following cases:

  • When required by law, or when requested by a public institution.
  • When outsourcing to a transportation company for product delivery, a financial institution for payment settlement, etc., to the extent necessary for carrying out business operations (in this case, the outsourced party will be obligated to manage appropriately).
  • When providing information to card companies, etc., for the purpose of detecting and preventing fraudulent use of credit cards.
  • When providing information to third parties located in foreign countries such as the United States (e.g., Google LLC, Meta Platforms, Inc.) for advertising distribution and analysis (see Article 7 for details).
  • When providing personal information to a third party located abroad, we will confirm the personal information protection system in the recipient's country and take appropriate security management measures (measures based on Article 28 of the Personal Information Protection Act).

Article 6 Retention period of personal information


Our company retains personal information only for the period necessary to achieve the purpose for which it was used. The retention period is determined as follows, depending on the purpose of use.

  • Transaction information: For 7 years after the completion of the transaction (in accordance with the retention period required by commercial law and tax law).
  • Information regarding inquiries and complaints: Valid for 3 years after the resolution of the issue.
  • Information for marketing and advertising purposes: Until you withdraw your consent or cancel your service.
  • Other information: After the purpose of use has been achieved, it will be disposed of promptly using an appropriate method.

Article 7 Use of Cookies and Analytics/Advertising Tools


（1）Google Analytics


We use Google Analytics to investigate and analyze usage patterns. If you wish to disable data collection by Google, please use the Google Analytics Opt-out Add-on.


（2）Google Ads Enhanced Conversions


For the purpose of measuring advertising effectiveness, we may provide hashed personal information to Google LLC. (measures based on Articles 24 and 28 of the Personal Information Protection Act).


（3）Meta conversion API


To improve the accuracy of our advertisements, we may provide hashed personal information to Meta Platforms, Inc. (measures based on Articles 24 and 28 of the Personal Information Protection Act).


Article 8 Requests for disclosure, correction, or suspension of use of personal information


You (or your representative) can make the following requests regarding the personal information we hold:

  • Request for disclosure
  • Request for correction, addition, or deletion of content
  • Request for suspension or deletion of use
  • Request for suspension of provision to third parties

Requests can be submitted via the inquiry form. We will respond within two weeks of receiving your request. You may be asked to provide identification documents when submitting your request.

Article 9 Disclaimer


We assume no responsibility whatsoever for the handling of personal information on external websites linked from this site, or for any damages arising from their use. Please check the terms and conditions of each site at your own responsibility.


Article 10 Changes to the Privacy Policy


Our company may change this policy in accordance with changes in laws and regulations, changes in service content, etc. In the event of significant changes, we will notify you in advance on this website. The revised policy will take effect from the time it is published on this website.


Article 11 Contact Point for Inquiries and Disclosure Requests


For questions regarding the handling of personal information, requests for disclosure, correction, or cessation of use, or complaints, please use the dedicated form below.

Contact Form Here
dishwill Online Store Privacy Policy Contact

 

Establishment date: February 24, 2026
dishwill online store